A little help.

For account questions, receipt issues or privacy requests, email support@buyslip.com. BuySlip is operated by Codeferns.

Include a short description of the issue and your device type. If useful, include the app version and the approximate time it happened. Please do not send your password, verification codes, full payment-card details or a receipt containing information you do not want to share.

Saving receipts

Upload a PDF or receipt image in the app, or forward a receipt to the personal address shown under Your receipt email. PDF, JPEG, PNG, WebP and HEIC uploads are supported, up to 25 MB per file.

If a receipt cannot be read, check that the text is clear and the file is complete. You can retry a failed receipt or add a purchase yourself. Review extracted details against the original and edit anything that needs correction.

Returns, warranties and reminders

BuySlip shows available terms and supported deadlines alongside your purchases. Coverage is not universal, and a displayed date does not guarantee eligibility. Check the linked source and contact the merchant, manufacturer or issuer before relying on a return or warranty.

For reminders, allow notifications in the app and your device settings. Supported deadlines receive reminders two days before the deadline and on the final day. Delivery can be affected by device settings or service availability, so keep your own record of important dates.

Delete your account

1. Sign in again if your session is older than 15 minutes.
2. Open Account → Delete account.
3. Read the confirmation and choose Delete account.

The request disables access and receipt capture, then queues permanent removal of your account and saved purchase records. Uploaded receipt files remain in private storage and will no longer be accessible through the app. Export anything you need first. We email you when account deletion is complete. If an older Apple sign-in has no stored revocation token, the app and completion email explain how to disconnect BuySlip from your Apple Account. Retained receipt files, incoming-mail copies and infrastructure records are described in our Privacy policy.

You do not need to email support to initiate deletion in the app. Contact support@buyslip.com if the flow fails or you have a question about your request or remaining copies.

Privacy and terms

Read the Privacy policy and Terms of use for details about BuySlip and your information.