Privacy policy

BuySlip is operated by Codeferns. This policy explains how we handle information when you use BuySlip and its website. For privacy questions or requests, email support@buyslip.com.

What we collect

Account information. Your name, email address, profile image when supplied by your sign-in provider, sign-in identifiers, and your country and currency preferences. Email/password accounts use a protected password representation, not a readable password. We also keep session information, which can include an IP address and device/browser details, to authenticate requests and protect accounts.

Receipts and purchase records. Files you upload, emails and attachments sent to your receipt email address, and the purchase information recorded from them or entered by you. This may include merchants, items, amounts, dates, delivery information, return and warranty terms, and information printed on a receipt such as a name, address, payment reference or partial card number. We keep originals, extracted text, processing results and your corrections so you can view and manage your records.

Saved payment methods. You can save a card's issuer, country, type, last four digits and nickname, and link it to purchases. BuySlip does not ask for a full card number, security code or bank-login credentials. An uploaded document may nevertheless contain sensitive information; review what you send and avoid including information you do not want processed.

Notifications and technical records. When you allow notifications, we register a device messaging token with your session. We keep delivery records, processing status, operational errors and account activity needed to run and troubleshoot the service.

Support correspondence. We receive the information you send when you contact us. Please do not email passwords, verification codes or full payment-card details.

How we use information

We use this information to provide your account; store, organize and search your purchases; read receipts; present available return and warranty information; send requested account emails and enabled notifications; respond to support requests; and maintain the service's security and reliability.

BuySlip's current app does not sell personal information or use advertising trackers. We do not connect to your bank or automatically import your mailbox. Emails are received only when sent or forwarded to your BuySlip receipt address.

AI receipt processing

When you upload or forward receipts to BuySlip, we send receipt text and, where needed, images or scanned pages to third-party AI platforms, such as Amazon Bedrock, Vercel AI Gateway, OpenAI, Google Gemini or similar services. We may change the platforms or models we use over time. Depending on the service, requests may pass through an AI gateway and its underlying model provider. The configured AI models read purchase information and source-supported return or warranty details. Content printed in a receipt or included in an email can be part of these requests, including personal information.

For product matching, public product details such as brand, model and product codes may be used for AI-assisted web search through these platforms or other search providers. The product-search flow does not include raw receipt text or serial-number fields. Search services may receive the product query.

AI results can be inaccurate or incomplete. You can compare results with the original and correct saved details. BuySlip does not guarantee return eligibility, warranty coverage or any financial outcome.

AI processing is part of how BuySlip reads uploaded and forwarded receipts. There is no separate in-app AI permission step. If you do not want receipt content processed this way, do not upload or forward it, and stop any automatic forwarding to your BuySlip address. Requests already sent cannot be recalled. You can export your saved records or request account deletion in the app.

Our email infrastructure may still receive incoming messages after you stop using BuySlip or delete your account. Those messages are separate from your purchase records. Stop automatic forwarding and contact support if you need help with incoming-mail copies.

Service providers and other disclosures

We use service providers to operate BuySlip. These include the AI platforms described above, AWS for receipt email services, Cloudflare for private file storage and network services, Google Firebase for push delivery, and the infrastructure providers hosting our application and databases. Apple or Google also handles authentication when you choose their sign-in option. Microsoft 365 handles mail routing and support correspondence.

Providers receive the information needed for their functions. We do not make your receipt vault public. Authorized personnel may access records when needed for support, troubleshooting or operating the service.

We may disclose information when required by applicable law, to respond to valid legal process, to protect people or the service, or in connection with a business transfer subject to appropriate safeguards. Links to retailers, manufacturers and other external sites are governed by those sites' own policies.

Retention and deletion

We keep account and purchase records while your account is active and the records are needed to provide the service. Archiving a purchase only hides it from the main view; it does not delete it.

You can request account deletion from Account → Delete account. We require a recent sign-in and confirmation. Access and receipt capture are disabled first. Background processing deletes your account, saved purchase records and processing results. Uploaded receipt files, including email originals and attachments, remain in private storage after account deletion and are no longer accessible through the app. Retained files may still contain personal information; deleting the account does not anonymize them. We email you when account deletion is complete. This confirmation does not mean retained receipt files or other copies have been erased.

Incoming-mail copies, delivery records and infrastructure backups are separate from the active account store and may not be removed by the same automated step. We may also retain information where required by law or necessary to resolve disputes, prevent abuse or maintain security. Contact support@buyslip.com for questions or requests concerning remaining copies. We assess such requests against applicable requirements and the information actually held.

Public product and policy reference information is shared reference data and is not removed when an individual account is deleted.

Your controls and rights

You can edit purchase information, export your account records and original receipts, change device notification permissions, or request deletion in the app. Changing notification permission does not delete purchase records.

Depending on where you live, you may also have rights to access, correct or delete personal information, obtain a portable copy, object to or restrict processing, withdraw consent, or complain to your local privacy authority. Contact us to exercise applicable rights. We may need to verify that the request concerns your own information.

International processing and security

Our service providers may process information outside your country, including in the United States. Applicable privacy rules may differ. We use account access controls, private original-file storage and encrypted network connections, but no online service can promise absolute security.

Children

BuySlip is not directed to children under 13. If you believe a child has provided personal information without appropriate permission, contact us so we can investigate and address it. Additional age and consent requirements may apply where you live.

Changes and contact

We may update this policy as BuySlip changes. The date above identifies the latest version. Where required, we will provide additional notice or request permission before a new use of your information.

Codeferns
support@buyslip.com